Frequently
Asked Questions
There
is planning required by those considering a safari in
Africa. Below here are answers to some of the most frequently
asked questions we have received.
How
do I/we book our chosen Safari through your Company?
Please
complete our Online booking form or send us an e-mail.
Back
to Top
How
can I pay you and what are your Charges for Credit Card
Payments?
We require
25% deposit wired to our account, and balance is payable
at least 20 days prior to commencement of the safari or
can be paid in cash US dollars or travellers cheques on
arrival. We accept payment by Visa and Master Card but
there is a 5% surcharge for Credit Card Payments.
Back
to Top
How
far in advance should I book my safari?
It is better
to book as far in advance as possible to ensure availability
at the time you wish to travel, especially during the
high/peak seasons - July/August and Christmas/New Year
season.
Back
to Top
Do
I/We require a visa?
Visas to
all 3 East African Countries should be obtained in advance
through the various Embassies/High Commissions abroad,
although airport visas are available. Travelers who opt
to obtain an airport visa should expect delays upon arrival.
There is a fee for the visa currently ranging from US$30
to US$50, whether obtained in advance or at the airport.
Back
to Top
Does
your price include all International Flights?
No. International
transportation to and from East Africa is not included.
Back
to Top
What
type of vehicles do you use on safari?
We use
7-seater custom safari minibuses with pop-up roof ideal
for game viewing and sight seeing. The buses are fitted
with HF long range radios for easy communication and are
well maintained to provide maximum level of comfort and
safety. In addition to the above, all our vehicles are
fully equipped with cool-boxes and first aid kits.
If requested, transportation can be arranged in a 4 x
4 Landcruiser or Landrover at an extra cost. All our safari
drivers are trained tour guides, friendly, experienced,
knowledgeable and are committed to ensuring clients' satisfaction.
Past clients testimonials confirm this.
Back
to Top
How
many people do you take on a safari?
Our safaris
have guaranteed departures with a minimum of two people
and recommend a maximum of 7 persons per safari minibus,
for guaranteed window seats.
Back
to Top
What
are the terms when booking a safari with your company?
Please
see our Terms & Conditions
page.
Back
to Top
Are
we guaranteed to see the 'Big Five' as well as other wildlife
whilst on safri you're your company?
We cannot
guarantee this! as all of the animals are in their natural
environment, but with our chosen locations you will not
be disappointed!
Back
to Top
What
is a single supplement?
This is
a fee imposed on single travelers by the hotels, lodges
and camps. Our safari prices are quoted based on two people
sharing accommodation. If someone takes a room by themselves
they have to pay the per-person price plus the single
supplement fee.
Back
to Top
Is
it possible for people with special needs to travel on
any of your Safaris?
We cannot
guarantee that facilities will be available for such as
wheelchair passengers, but some of the properties that
we use have these facilities. Please contact us with your
specific requirements.
Back
to Top
Can
you cater for people with special Dietary requirements?
Yes we
do! Please make sure to give us advanced notice so that
we can make arrangements with the lodges and camps concerned.
Back
to Top
Do
I/We require Travel Insurance?
We strongly
recommend that you take out all of the necessary Travel
Insurance before commencing on your journey. However,
we offer free membership with Flying Doctors' Society
of Africa to all our clients while on safari with us.
This will offer you, the traveller security in the knowledge
that should a medical emergency arise, the Flying Doctors
Service and evacuation to a reputable hospital are just
a call away. This service covers only rescue.
Back
to Top
Are
the destinations and Safaris that you offer safe and secure?
All of
the destinations that we offer are considered to be safe
and secure, and are all well-established destinations
and locations.
Back
to Top
What
are the time differences in East Africa ?
Kenya :
GMT +3 hours
Tanzania : GMT +3 hours
Uganda : GMT +3 hours
Back
to Top
Should
I/We expect a language problem?
English
is spoken throughout East Africa . Other common languages
include Italian, French, and spanish especially by those
involved in the tourist circles.
Back
to Top
Is
the water safe to drink?
While water
in major towns is chlorinated and relatively safe to drink,
it is safer to drink sealed bottled water, available in
stores and supermarkets.
Back
to Top
What
medical precautions should we take?
Vaccination
requirements change from time to time. We suggest you
consult your local doctor or health department for information
on the latest health precautions. If you are on prescription
medication, please ensure you have an adequate supply
to last the duration of your stay and a copy of your prescription(s).
Back
to Top
Any
advise regarding photography?
For wildlife
photography, a 200 mm zoom lens is the smallest that you
should use, A 300-400 zoom is preferable. For bird-watchers,
a 500mm or larger is necessary, and a wide-angle lens
would be ideal for scenic shots.
Bring extra camera and flash batteries and plenty of film
- you may find these quite expensive and difficult to
obtain locally.
Back
to Top
Why
should I book my Safari with you?
Because
we have the knowledge, experience & commitment to
make your safari a lifetime experience! Comments from
our past clients bear us witness. Incase you would like
to communicate with some of these past clients, please
request for e-mail/telephone contacts, and we shall be
happy top provide.
Back
to Top
